Firstload Review


Firstload is a well-known european usenet provider which lately started to serve English speaking customers. Firstload is a reliable and efficient provider that offers access to 60,000 newsgroups and prides itself on its fast download speed of more than 100 Mbit/s. The software newsreader Lumac is included for free and offers top-notch usability & stability. The software is available for PC & Mac. Especially, the preview and comment functions for files and file archives make it stand out of its competitors softwares. New and veteran Usenet users alike have found Firstload’s newsreader very easy to use and its intuitive interface easy to master.
Read more about the trial here or go directly to the trial on Firstload’s website here!
We found that the download speeds offered by this Usenet service were indeed extremely fast, and that we had full access to all available text and binary newsgroups across the Usenet spectrum. In testing the software, we were very impressed with the interface as well as the additional features such as thumbnail and video preview, and even live-chat.
Customer service representatives are easy to contact online and by phone, and they are competent and efficient when it comes to answering questions or assisting users with any issues that may arise. Account setup and cancellation are simple, and security, both in terms of download and in terms of payment data, is extremely tight and reliable. Firstload does not record IP Adresses and usage data. All your downloads therefore remain anonymous.
Features
- Backup flatrate for unlimited download
- 24/7 Online Support
- Phone & Mail Support during Office Hours (UK phone number)
- Full Access to All 60,000 Usenet Newsgroups
- Anonymity
- Retention of up to 650 Days
- Fully Featured Software includes Viewer and Chat
Conclusion
According to our own experience as well as many other online reviewers, Firstload is a reliable provider with excellent support and easy-to-use software that offers advanced features. Prices are reasonable, and a free trial allows new users to use the service for 14 days free of charge.
Firstload’s Free Trial
It is easy to register for the free trial on Firstload’s website. Offering two weeks of free service with over 300 GB of volume, the trial is one of the most generous offered by major Usenet providers. It can be cancelled via E-mail or fax at any time during the trial period, and once the trial period is over customers who wish to continue to use the service have a choice of four convenient packages. Taking advantage of the free trial period is a good way to become familiar with usenet services and download anything you like.
*Attention* If you don’t want that your trial account will be converted into a paid membership,
don’t forget to cancel during the trial period of 14 days, better cancel a few days in advance to be sure your subscription won’t be converted into a paid membership, except you want to continue the service. The account can be cancelled via Email, fax or letter. After we finished the review, we cancelled via E-mail and received a confirmation of cancellation within 40 minutes. Our bank account has not been charged. Everything was completely free just as promised.
*Update* As Shalby pointed out in a customer review, if you use a credit card for the free trial, Firstload will withdraw $1 from the card in order to prevent fraud by using fake credit card numbers.
Click here to directly go to the free trial and load 300 GB and more for free.
Packages and Costs
The four packages offered by Firstload include 100 GB, 250 GB, 300 GB or 800 GB per month of top speed usenet access, with flatrate service allowing an additional 600 GB download volume each month. Firstload 100 and Firstload 250 have a 6 months contract period, Firstload 300 and Firstload 800 can be cancelled every month.
click to zoom
Customer Reviews
All good.
I registered for the free trial and was totally satisfied with the service. I cancelled however because I wanted to check out some other providers as well. I didn't find it hard to find the contact information on the web page. It is in the 'About Us' section. Their customer service center seems to be in London as they are an European Usenet Provider. I just sent them an email with a standart cancellation form and got a letter of confirmation the same day. So no problems for me.
Having Trouble
I'm having serious issues cancelling my free trial because they don't even have a phone number to call that's in the US and I can't find the email to send my cancellation request to. I only downloaded this to get one specific program and use it once but it turns out that they don't even have the program I needed in the first place! I certainly don't plan on spending $50 in two weeks for something that I'm not even using!!
Response: You can find the contact information at http://www.firstload.com/impressum.
Just sent an E-Mail to support @ firstload.com
think they might be a scam
I just got an E-mail from them saying my CC was declined, and that I should resubmit my info, but I've never even heard of this company, let alone spent 34.90 on anything to do with the internet.
Response: Did you register for the free trial period and didn\'t cancel as stated above or did you never give out your information. We heard about people using stolen data in order to register many free trials at services like Firstload and others. You should definitely check with the Firstload support and keep us up to date!
Is this site a fraud??
Just checking to see if these reviews are real and if this site is a reliable source of information that firstload.com does not own and operate. :) Hope its legit!
Response: Yes this site is indeed legit :)
About free trial.
They said that they have a free trial for that, but you have to pay $1 and put your card information. It's ok about that for me, but they should mention that before, and they shouldn't say it's free trial. It makes us confusing.
Click here to submit your review.
